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TRICARE West Region Resources


Customer Service for Beneficiaries & Providers

(877) 988-9378

  • Get assistance with general information, benefits, claims, eligibility, authorizations provider inquiries.
  • Customer Service is available by phone Monday through Friday, 7:00 a.m. to 7:00 p.m. local time.
  • Find a Provider 24-hours a day, seven days a week on our site or by using DocGPS, our mobile Find a Provider app, available from iTunes or Google Play.
  • Call the phone number above for Technical Support


Have suggestions for website improvement?

If you have ideas on how we can improve your online experience, please complete and submit this electronic form. Simply complete the form and use the “Email Form” button at the bottom of the page to send your suggestion to us. Access to a valid email account is required.

Please note this is not a secure communication. Do not include confidential or protected health information in your feedback. For confidential matters, please call Customer Service at (877) 988-9378

Examples include but are not limited to:

  • Social security numbers
  • Medical questions
  • Claim or referral information

Experiencing technical issues?

Issues logging in or registering? Can’t print a document? Please call Customer Service at (877) 988-9378 for assistance.


Fraud, Waste & Abuse Reporting


(888) 899-5071

Or visit the Fraud, Waste & Abuse page for instructions on reporting via mail or fax.

UnitedHealthcare Military & Veterans TRICARE West Privacy Office

For privacy-related matters only. Unrelated communications will not receive a response.

Complete a Privacy Incident Report Form and submit it electronically, or return by mail or fax:

PO Box 105661
Atlanta, GA 30348-5661
Fax: (877) 894-1493

DocGPS - Mobile Device Provider Locator Find it on iTunes or Google Play.
Visit the Your Mobile Tools page for more information.
Autism Care and Support Services (855) 874-6800
Tobacco Cessation (888) 713-4597 Technical Support (PGBA) (877) 698-7422
Defense Health Agency (TRICARE)
Defense Enrollment Eligibility Reporting System (DEERS) (800) 538-9552
Defense Manpower Data Center Support Office (800) 477-8227
TRICARE Pharmacy Express Scripts, Inc. & Home Delivery

(877) 363-1303

(800) 238-6095
(transfer prescriptions)

Civilian Health and Medical Program of the Veterans Affairs - (CHAMPVA) (800) 733-8387
Continued Health Care Benefit Program (CHCBP) (800) 444-5445
TRICARE Supplemental Health Care Program (SHCP) (888) 571-5232
Health Net Federal Services, LLC - TRICARE North Region (877) TRI-CARE (874-2273)
TRICARE South Region Services (800) 444-5445
TRICARE Prime Remote (888) 571-5232
Military Medical Support Office (MMSO)/Service Point of Contact (SPOC)

Coast Guard: (800) 942-2422

All services except Coast Guard: 
(888) 647-6676

Naval Ophthalmic Support and Training Activity (NOSTRA) (757) 887-7611
TRICARE Overseas Program (TOP)

Eurasia-Africa Area

International SOS  
(877) 678-1207

Latin America & Canada Area

International SOS in the US
(877) 451-8659

International SOS direct  
(215) 942-8393

Pacific Area

International SOS Singapore
(877) 678-1208

International SOS Sydney
(877) 678-1209

TRICARE Active Duty Dental
Program - United Concordia
(866) 984-2337
TRICARE Dental Program - 
(855) MET-TDP1
Overseas:  (855) MET-TDP2
TDD/TYY:  (855) MET-TDP3
TRICARE Extended Care Health Option (ECHO) (855) 874-6800
TRICARE For Life - Wisconsin Physicians Service

(866) 773-0404

TDD: (866) 773-0405

TRICARE Retiree Dental Program - Delta Dental (888) 838-8737