Customer Service for Beneficiaries & Providers
- Get assistance with general information, benefits, claims, eligibility, authorizations provider inquiries.
- Customer Service is available by phone Monday through Friday, 7:00 a.m. to 7:00 p.m. local time.
- Find Care 24-hours a day, seven days a week on our site
- Call the phone number above for Technical Support
If you have ideas on how we can improve your online experience, please complete and submit this electronic form. Simply complete the form and use the “Email Form” button at the bottom of the page to send your suggestion to us. Access to a valid email account is required.
Please note this is not a secure communication.
Do not include confidential or protected health information in your feedback. For confidential matters, please call Customer Service at (877) 988-9378.
Examples include but are not limited to:
- Social security numbers
- Medical questions
- Claim or referral information
Experiencing technical issues?
Issues logging in or registering? Can’t print a document? Please call Customer Service at (877) 988-9378 for assistance.
Fraud, Waste & Abuse Reporting
UnitedHealthcare Military & Veterans TRICARE West Privacy Office
For privacy-related matters only. Unrelated communications will not receive a response.
Autism Care and Support Services
myTRICARE.com Technical Support (PGBA)
Defense Health Agency (TRICARE)
Defense Enrollment Eligibility Reporting System (DEERS)
Defense Manpower Data Center Support Office
TRICARE Pharmacy Express Scripts, Inc. & Home Delivery
Civilian Health and Medical Program of the Veterans Affairs - (CHAMPVA)
Continued Health Care Benefit Program (CHCBP)
TRICARE Supplemental Health Care Program (SHCP)
Health Net Federal Services, LLC - TRICARE North Region
(877) TRI-CARE (874-2273)
TRICARE South Region Services
TRICARE Prime Remote
Military Medical Support Office (MMSO)/Service Point of Contact (SPOC)
Coast Guard: (800) 942-2422
All services except Coast Guard:
Naval Ophthalmic Support and Training Activity (NOSTRA)
TRICARE Overseas Program (TOP)
Latin America & Canada Area
International SOS in the US
International SOS direct
International SOS Singapore
International SOS Sydney
TRICARE Active Duty Dental
Program - United Concordia
TRICARE Dental Program -
Overseas: (855) MET-TDP2
TDD/TYY: (855) MET-TDP3
TRICARE Extended Care Health Option (ECHO)
TRICARE For Life - Wisconsin Physicians Service
TDD: (866) 773-0405
TRICARE Retiree Dental Program - Delta Dental
Data collected as a result of using any contact information provided on this page is subject to the requirements of the Privacy Act. To view the Privacy Act Statement, please click here.
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